At ORBIT CARE, your privacy is our priority. We are committed to
protecting and respecting your
personal data in compliance with applicable UK data protection
laws, including the Data Protection
Act 2018 and the UK General Data Protection Regulation (UK GDPR).
This Privacy Policy explains
how we collect, use, and safeguard your information when you use
our medical or medication
management app.
1.Information We Collect:
We collect and process the following types of information:
Personal Information: This may include your name, email address,
phone number, date of
birth, and other contact information when you sign up for our app.
Health Data: Information related to your health, such as
medications, dosage schedules,
conditions, treatment history, and medical notes that you input
into the app.
Usage Data: We may collect information about how you interact with
the app, such as app
usage statistics, device information, and IP address for improving
app functionality and user
experience.
Location Data: With your consent, we may collect location data to provide relevant location-based services, such as finding nearby pharmacies.
2. How We Use Your Information :
Provide and maintain the app’s functionality.
Enable you to manage your medication schedules and health records.
Send notifications related to your medication reminders.
Improve and enhance user experience based on app usage data.
Comply with legal obligations and provide a safe environment for the app's use.
Send marketing communications related to health services, but only with your explicit consent.
3. Legal Basis for Processing :
We process your data on the following legal bases:
Consent: When you provide your personal and health data by using the app and agree to its terms.
Contractual necessity: To deliver the services you have requested from us.
Legal obligation: To comply with UK health and data protection regulations.
Legitimate interests: To analyze and improve our app and ensure its security and performance.
4. Sharing Your Data :
We do not sell your personal information. However, we may share your data with:
Healthcare Providers: With your consent, we may share your health data with medical professionals or pharmacists when relevant to your treatment.
Service Providers: Third-party service providers who assist us in operating the app, such as cloud storage or IT service providers, under strict confidentiality agreements.
Legal Obligations: When required by law, we may disclose your information to comply with legal processes, court orders, or governmental regulations.
5. Data Security :
We take your privacy seriously and have implemented security measures to protect your personal and health data from unauthorized access, disclosure, or destruction. All sensitive data, including health information, is encrypted both in transit and at rest.
6. Data Retention :
We retain your personal and health data for as long as necessary to provide the services through the app and fulfill legal requirements. You may request the deletion of your data at any time by contacting us, subject to any legal obligations that require us to retain the data.
7. Your Rights :
You have the following rights regarding your personal data:
Access: You can request access to your personal data that we hold.
Correction: You can request corrections to any inaccurate or incomplete data.
Erasure: You can request the deletion of your data in certain circumstances.
Restriction: You can ask us to restrict processing under certain conditions.
Data Portability: You have the right to request that your data be transferred to another service.
Withdraw Consent: You can withdraw consent for us to process your personal data at any time.
To exercise any of these rights, please contact us at [Contact Information].
8. Children's Privacy :
Our app is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately, and we will take steps to delete the data.
9. Changes to This Privacy Policy :
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and, where appropriate, we will notify you by email or through the app. Please review this Privacy Policy regularly to stay informed of any updates.
10. Contact Us :
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at: